CASE STUDIES & PROJECTS

InnovaAudit Consulting

Our experience spans a wide range of industries and public institutions.
Through each project, we demonstrate our dedication to quality, transparency, and measurable impact.
Below are selected examples of how InnovaAudit Consulting has helped clients improve governance, compliance, and operational performance.

Case Study 1: Public Primary Healthcare Institution – Community Health Center
Project: Establishment of a Comprehensive Financial Management and Internal Control System
Client: A primary healthcare institution faced operational challenges related to organizational management, risk management, internal communication, reporting, and compliance with legal regulations in several areas.

Our Approach:

  • Conducted a comprehensive assessment of existing financial processes and control mechanisms.
  • Formed an FMC working group and provided targeted training for internal staff.
  • Developed process maps, operational procedures, and a complete risk register.
  • Established reporting and accountability mechanisms for financial management.

Results:

  • Full implementation of FMC standards within the institution.
  • Improved financial transparency and traceability of expenditures.
  • Enhanced accountability and compliance with national regulations.
  • Positive feedback during inspection by oversight authorities.

Project: Establishment of a Complete Quality Management System

Client: A specialized hospital for addiction treatment, during its service quality improvement process, engaged our expert team to implement specific safety measures for both patients and employees..

Our Approach:

  • Introduced a centralized procurement outsourcing model.
  • Created an annual procurement plan and market analysis report.
  • Prepared all tender documentation and provided expert guidance during bid evaluation.
  • Established internal monitoring procedures for contract execution.

Results:

  • Reduced procurement time by 30%.
  • Achieved significant cost savings through transparent tender evaluation.
  • Eliminated audit remarks and improved institutional reputation.
  • Staff successfully trained to maintain the new system independently.

Project: Establishment of an Internal Audit System in Accordance With the Budget System Law, Through Engagement of a Certified Internal Auditor

Client: A secondary-level healthcare institution encountered operational challenges while establishing its internal audit system.

The institution’s management recognized the importance of internal audit as a strategic partner in daily operations and engaged our organization to provide professional internal audit capacity.

Provided Services Included:

  • Organizational management assessment
  • Development of a Risk Management Strategy
  • Creation of strategic and operational risk registers
  • Establishment of a communication and reporting system toward the Ministry of Finance of the Republic of Serbia

Results:

  • Achieved 98% compliance with legal regulations in the areas subject to audit

Project: Monitoring of the Financial Management and Control System

Client: A primary healthcare institution engaged in pharmaceutical activities required an assessment of its current financial management and control (FMC) system.

Purpose of the Service: To conduct an independent and professional evaluation of the functionality of the FMC system, ensuring timely identification of weaknesses and improvements in public fund management—prior to an audit by the State Audit Institution (DRI).


Our Approach:

  • Organized a working group and conducted a corruption risk assessment using structured questionnaires.
  • Defined risk indicators and preventive measures for identified vulnerabilities.
  • Developed an Integrity Plan with monitoring and reporting frameworks.
  • Trained staff to manage the plan’s ongoing implementation.

Results:

  • Strengthened institutional culture of ethics and transparency.
  • Identified and mitigated key corruption risks.
  • Fully compliant with the national Integrity Plan requirements.

Project: Audit of Internationally Funded Projects Upon Client Request

Client: At the request of the client, our team performs audits of project implementation funded by international financial mechanisms.

Project: Preparation of Complete Procurement Documentation & Provision of Expert Personnel

We provide comprehensive professional support to contracting authorities by offering qualified experts who work directly within the client’s organization to prepare complete procurement documentation, including:


Including:

  • Decisions
  • Feasibility studies
  • Market research
  • Technical specifications
  • Tender documentation
  • Contract templates

Our experts conduct the entire procurement procedure, prepare reports and decisions, and ensure professional oversight throughout all stages of public procurement — from the initial documentation, through bid evaluation, to the implementation of contracted goods, services, or works.

We also provide services for making internal audit capacities available as needed.

Project: Conducting Legal Protection Procedures in Public Procurement

Our agency provides expert support to contracting authorities and participants in public procurement processes related to legal protection of rights.

We ensure a team of experienced procurement specialists who, within the contracting authority or on behalf of the client, prepare all required documentation, conduct analyses, draft requests for protection of rights or responses to such requests, and represent the client before the Republic Commission.

Our Approach ensures:

  • Full legality of the procedure
  • Reduced risk of annulment
  • Transparent and properly conducted procurement processes

Our Results Speak for Themselves!

Over the past years, our experts have delivered:

More than 40 internal audits completed, including assessments of systems within public fund users in the Republic of Serbia

Over 60 advisory engagements provided to senior management

More than 100 successfully executed procurement procedures for contracting authorities

Over 200 successful consulting activities for contracting authorities and bidders in public procurement procedures

The first successfully annulled protection-of-rights procedure in a public–private partnership case in the Republic of Serbia

What Our Clients Say

“INNOVAUDIT provided exceptional support throughout our procurement reform project. Their clear guidance and professionalism helped us improve efficiency and avoid procedural risks.”
Advisor
Procurement ManagerCity Administration
“Their experts worked side by side with our internal team to implement the FMC system. The result was a stronger, more transparent financial structure.”
Testimonial Image
Chief Financial OfficerPublic Health Institution